Get to know more

We are structuring our data according to the Information Commissioner's Office and comply with GDPR regulations. We also protect your data and keep it private, meaning we don't use your data for any other purpose other than identifying your providers and communicate with them. We have an easy-to-read Privacy Policy that explains and outlines all the tools we use: https://monadd.io/privacy_policy.

In addition, learn more about Security and our Data Ethics Principles.

We're happy to see you're curious about working with us. The best way to enquire about career opportunities is to send us a message at hello@monadd.io with a short message on why you want to work at Monadd and more about your background.

We look forward to hearing from you.

Thank you for being a beta tester. Please send a screenshot of the error you are experiencing and share it via the support chat or send it to support@monadd.io.

Thank you for helping us improve our service.

We're looking to hear about the features you have in mind. Please add them in the comments below. We may reach out to you to enquire more about it too.

We use our technology to discover your accounts from your inbox, and better yet, we take a privacy-first approach.

We ask to have a read permission for your inbox because it's the most limited permission we can use to discover your providers. Monadd never reads any of your emails. We only get very limited information (like service provider email address) from an already filtered list of emails. The content of your emails never leaves the Gmail server.

We capture new user information via direct input from the user. We present it to the service provider via a one time page on our web app

At the moment integration with Monadd's is possible through the partner program. Connect with us at partnerships@monadd.io

If you have any issues updating the user's new address details please give us a call, chat with us, or enter a support ticket. We will be in touch to support you in updating the user's information.Please let us know if you require additional information from the user. We want our user's support, satisfaction and maintain the moving process seamless to make moving easier.

We have implemented SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail) and DMARC (Domain-based Message Authentication Reporting & Conformance) permissions to ensure our email connections are secure, authenticated and are able to avoid spoofing, forgery, and prevent spam. In addition, we use Transport Layer Security (TLS) that uses encryption to protect the transfer of data and information. For more on our security go to www.monadd.io/security

We help your company save time, money and resources by taking care of the admin of updating customer information when they move so you can focus on more important aspects of your business. Additionally, we provide you with the most up to date information of your customers addresses so you can accurately target customers for new contracts and promotions, boosting your top line while providing a better customer experience overall.

Monadd welcomes any provider who provides services to individuals in the UK.

We provide webhooks where you can define endpoints that we will ping on user action. We have a standardized response format we expect the endpoint you expose to us to return so we know that the action was successful.We have a number of ways to authenticate ourselves and identify the user on behalf of whom the action is taken. Your endpoint will need to confirm to one of those.

We provide a service for individuals to inform their service providers of address changes when they move via our web platform. Hence, we require a specific authentication process to enable transfer and update of customer address info by you.

We will work with you and your tech team to implement a bespoke API.

By becoming a partner now, you will join our early adopter program where you will receive discounted integration fees and other perks such as early access to upcoming feature releases.

Reach out to our Partnerships team at partnerships@monadd.io and we'll get you started.